Use case 01
A deal brief before the call
Ask once and get the record from your CRM, the recent thread from the mailbox and the relevant documents from the drive, assembled into one brief with each source named — instead of four tabs and a guess about which proposal was the final one.
How it holds upRetrieval carries the caller’s permissions, so a rep gets the deal material they are entitled to and nothing from the parts of the business they are not.
Works withYour own REST API, as an HTTP toolGmailOutlookGoogle DriveOneDrive
Use case 02
Pipeline questions answered from the source
Attach a database tool to the warehouse or the replica holding pipeline data and ask in plain language — totals by stage, deals that have not moved, what closed against what was forecast. Results come back as a table or a chart, and can be written into a spreadsheet.
How it holds upSeven engines: PostgreSQL, MySQL, MariaDB, SQL Server, Oracle, ClickHouse and Snowflake. Read-only by default, over only the schemas you make visible.
Works withYour databaseGoogle SheetsSlack
Use case 03
Write back, with a person in the loop
Creating a record, moving a stage or logging an activity is a write, and writes into a CRM are exactly the thing you want a rule on. Give those tools “ask once” so the first call in a conversation stops for a person, or “always ask” so every one does.
How it holds upRequests reach the approver in the App, by e-mail or in Slack, they expire rather than waiting forever, and every call an agent makes is in the audit trail.
Works withYour own REST API, as an HTTP toolAn MCP server you runSlack
Use case 04
Competitive material that stays current
Connect the drives and spaces where battle cards, pricing sheets and market notes actually live. The agent reads what is there now, answers with the document named, and can post a weekly digest of what changed into a channel.
How it holds upFiles stay in step with the source as they change, and you pick exactly which folders and spaces are read rather than everything you can see.
Works withGoogle DriveOneDriveConfluenceDropboxSlack